* Important Notice on Pre-Order items combined with items in stock *
Please note: if you place an order which consists of both a pre-order item AND an item(s) in stock, the in stock item(s) will be despatched in advance of the pre-order item becoming available and there will be an additional postage fee to cover our costs. Should you prefer to wait and take delivery of all items ordered together then please contact us and we will arrange a refund of the additional delivery fee.
Postage & Packaging costs
Costs include postage charge, packaging and handling costs. Postal insurance against damage in transit/loss is included. Costs quoted are for UK only unless otherwise stated – Northern Ireland and Highlands & Islands may attract a surcharge. There is a £10 surcharge for next day delivery on a Saturday – we will invoice the surcharge via paypal if it is applicable but will let you know first.
We will send items most items within 24 hours of payment receipt and where possible the same day. However, during busy times like Halloween, it may take up to 48 hours for despatch. If your order is urgent, let us know and we will do our best to oblige.
Delivery within the United Kingdom
Your order will be delivered depending on the postal service you have chosen at checkout. Please bear in mind the despatch turnaround time as well as delivery time when choosing the service that best fits your requirements.
Please see below a guideline overview to help you decide which service you need:
Small item shipping (3-4 business days) £2.95 PER ORDER *only applicable to certain items
Standard Shipping (3-4 business days) £4.50 PER ORDER
Expedited Shipping (1-2 business days) £8.95 PER ORDER (Monday to Friday deliveries only). For weekend deliveries call 01482 935936 before placing order
FREE UK MAINLAND Economy Shipping (5-7 business days) for orders over £150
Delivery within Europe / Rest of the World
We do ship internatinally, but not all products to all countries. If we offer a direct international delivery service, you will be able to see the cost within the listing details and choose this service at checkout.
International Tracked (3-14 business days – dependent upon location) from £13.95 PER ORDER, the shipping price will be displayed during the checkout process before payment is made.
FREE shipping outside of the UK Mainland is NOT available.
PLEASE NOTE: There may be specific products that attract different shipping rates than specified above (for example if going to a specific country or if an item is particularly large) however this will be advised during the checkout process. Please contact us for any clarification.
NOTE: some products are only for sale in UK
We cannot guarantee delivery dates for international orders but can give you an estimate if required.