Pre Order Process
If you opt to pay just the deposit, then you will receive an email once the item is in stock asking you to pay your balance, so please ensure you enter a valid email address when completing the order. We do not keep your card details on file so you are always in control of when and how you pay the balance.
Pre Order Despatch
Once you have paid the full balance and the item is in stock, we will despatch your item. PLEASE NOTE: If you do not pay the balance within 4 weeks of the item coming into stock (or contact us to make alternative arrangements) your order may be cancelled and the item released for general sale. Whilst your deposit is not refundable, we may agree to issue you with a store credit to the same value. Please contact us for further information.
Pre-Order items combined with items in stock
If you place an order which consists of multiple items, the items are not normally despatched until the whole order is complete. If you require the in stock items earlier please contact us so we can arrange to take payment of the additional postage cost. Occasionally we may choose to send your in stock items straight away, in which case there will be no additional postage fee.